Biotics Research | Metagenics | Thorne Research
   
     
     
     
     
     
     
     
   
       
 
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Ordering and Billing

Place an Order Using Shopping Cart

Use our SECURE shopping cart for a quicker and easier and way to order. Add all your items to the cart then click on the Checkout button. You will recieve an email confirming the items after you have ordered.
Order by phone:
If you would prefer to order by phone, call us Toll Free at 866 551 8487. Browse through our site and fill out your cart, once you are done, call our Customer Service line Toll Free: 866 551 VITS (8487) between 9-5:30 PST, Monday-Friday.
To order by fax:
If you are uncomfortable ordering online, you can call Toll Free to 866 551 8487 use this form and send your order safely to us to be processed.
Place an Order Using Quick Reorder

Place an Order Using catalog pricing
Payment Options
MC , Visa, Discover, American Express, PayPal

Sales Tax
8.25% in California
Products that are Backordered
The items we currently do not have in stock at the time of your order will be sent as soon as they arrive to our manufacturers. There is no shipping charge for these items. This usually takes an average 3-5 days. Sometimes the product you are looking for is on backorder from the company and may take longer. If it will take more than 10 days, you will be notified by e-mail.

Shipping

The cost is $5.99 per order regardless of the size. Most orders are shipped United States Priority Mail. If you request a faster service such as Fed Ex or Express Mail Please contact us for the costs associated with these services.

Do you ship internationally?

We do. We ship and guarantee all international orders by Global Priority Mail through the United States Postal Service. However, we accept credit cards only as a method of payment for international orders. The price of shipping will vary based on the weight of your order.
Rates and Policies

Free Shipping only on Biotics Research orders over $50!

Regular Shipping rates  $5.99 in the United States
If you would prefer to order by phone, call us Toll Free at 866 551 8487. If you would prefer to order by fax,
use this form and send your order Toll Free to 866 771 8487.


All Selected Vitamins from Thorne Research are Discounted by 20%!

Free Regular Shipping on Biotics Research orders over $50!


(Please note that shipping charges will vary on orders shipped outside the
United States.)

 
Overnight and 2nd day orders must be in by 9 am PST Call Customer Service Toll Free: 866 551 VITS (8487) between 10-6 PST, Monday-Friday. 
Shop online using our SECURE shopping cart.
Fax an order form Toll Free to 866 771 8487 use this form and send your order.


Return/Cancellation/Refund Policy
Due to the fact that vitamins are a consumable product, for your health and safety we will not take returns or exchanges and will make no refunds. All sales are final. Each container is sealed for your protection. MyVits. com makes every effort to only carry only the absolute best quality products at a fair price. We do stand behind their products 100%.

However if Item was received damaged or defective or an incorrect item was shipped that we sent you

Refunds will be made only on unopened containers with our original e-mailed reciept from MyVits online for all products. Refunds are given up to 10 days after purchase date. Refunds will be given when unopened Health products are returned. There are no partial refunds and no exchanging for other products. Exchanges and return of other products may be made with unopened container and original e-mailed receipts. Customer pays for the return postage

We'll also provide free return shipping if your return is the result of our error. We're sorry, but we do not accept returns of opened items or items returned more than 10 days after delivery. NO returns or exchanges of any other kind are accepted for your protection.

Refunds/ Damaged Goods / Exchanges

If you do receive the wrong product or a damaged product, simply send it back to us and we will ship a replacement out to you free of charge. We work very hard to make sure this almost never happens. Please return products to the following address:

Dr. Neal Springer, D.C.
C/O
MyVits.com
4645 Hollywood Blvd Suite 1, Hollywood
California
90027

*All Sales are final. No refunds or exchanges permitted.